Terms of use
INTRODUCTION
The online shop GPScom Technologies (Γ.Ε.ΜΗ. number 180170606000) provides its services to its visitors, members and customers on their acceptance of the following Terms of Use. If you place orders through www.gpscom.gr, you accept these terms automatically. Please read them carefully and at regular intervals so that you are aware of any changes. Changes will be made without prior notice to users.
ELECTRONIC COMMUNICATIONS
When you visitwww.gpscom.gr, send orders or send email messages, you are communicating withwww.gpscom.gr by electronic means. You therefore accept the right of www.gpscom.gr, correspondingly, to contact you by electronic means. You agree in advance that these electronic communications, and the information exchanged through them, satisfy the applicable legal requirements and rules governing the exchange of such communications in written form.
INTELLECTUAL PROPERTY RIGHTS
All of the content found onwww.gpscom.gr — including, by way of example and without limitation, text, graphics, trade marks, images (whatever their characteristics), digital files and software — is the exclusive property of the online shopwww.gpscom.gror of the content providers working with the online shop, and is protected by Greek and international copyright law.
The collection and use of any product catalogues, product descriptions or prices, and any indirect use of the online shop and its contents for the benefit of another business, commercial or otherwise, is prohibited without the written consent of www.gpscom.gr. The entire design of the website, its text, its graphics, and the selection and arrangement of these are the property of www.gpscom.grand are subject to copyright. All rights reserved.
LICENCE TO USE AND ACCESS THE ONLINE SHOP
The www.gpscom.grgrants its customers a limited licence to access and use the online shopwww.gpscom.gr, for the purpose of placing orders and communicating with the company.
Visitors towww.gpscom.grretain a limited, revocable and non-exclusive right to create a hyperlink to the home page ofwww.gpscom.gron a website they own, provided that the hyperlink does not portray www.gpscom.gr, or its products or services, in a false, misleading, derogatory or otherwise objectionable manner.
Any unauthorised use terminates the licence to use or access granted by www.gpscom.gr.
LIMITATION OF LIABILITY ARISING FROM USE OF THE ONLINE SHOP
The online shopwww.gpscom.gris provided by www.gpscom.gr“AS IS” and “AS AVAILABLE”. The www.gpscom.grmakes no representation or warranty of any kind, express or implied, as to the operation of the online shop or as to the information, content, materials or products contained in it. For that reason, users of the online shop agree to use it at their own risk.
The www.gpscom.grdoes not warrant that the online shopwww.gpscom.gr, its servers, or the email messages sent bywww.gpscom.grare free of viruses or other harmful components. The www.gpscom.grbears no liability for damage of any kind that may arise from use of the online shop, including but not limited to direct, indirect, incidental, consequential and special damage. The online shopwww.gpscom.gr, its employees or its other representatives bear no liability, under any circumstances, for any consequential, incidental, indirect or special damages, or costs, or financial penalties, including but not limited to lost profits, business interruption, loss of information or data, loss of custom, loss of or damage to property, and any third-party claims arising out of or in connection with the use, copying or display of this website, its contents or any other linked website, regardless of whether gpscom.gr had been informed of, knew of, or ought to have known of that possibility.
PRODUCT DESCRIPTIONS
To www.gpscom.grendeavours to be as accurate as possible regarding the characteristics of the products shown in our online shop. Nevertheless, thewww.gpscom.gris not liable where the characteristics or other content relating to products sold through our online shop are inaccurate, incomplete, out of date or otherwise contain errors.
RIGHT TO MAKE CHANGES
The www.gpscom.gr reserves the right to make any changes to the online shop, to its commercial policy and to these Terms of Use at any time it considers necessary.
APPLICABLE LAW — DISPUTES
Visitors to the online shopwww.gpscom.grautomatically agree that these Terms of Use are subject to the laws of the Greek State in respect of any dispute arising between users and the online shopwww.gpscom.gr, and consequently of www.gpscom.gr
Any dispute related in any way to the use of the online shopwww.gpscom.gror to the products or services sold through it will first be the subject of an attempt at out-of-court settlement. Should no such settlement be reached, the disputes and related matters will be resolved by the competent Courts of Thessaloniki.
PERSONAL DATA
The personal data of users and visitors requested by www.gpscom.gr are limited to the information necessary for the operation of the online shop and for the provision of the services offered through it, with a view to serving them as well as possible, and always in accordance with the provisions of Law 2472/1997 on the protection of personal data and of Law 3471/2006 concerning data protection in the context of electronic commerce, as in force from time to time.
The handling by www.gpscom.gr and the protection of the personal data of the users and visitors of this website are governed by the relevant Greek and European legislation, and also by the terms set out on the website of www.gpscom.gr .
ONLINE DISPUTE RESOLUTION (ODR)
Since 15 February 2016 the European Commission's Online Dispute Resolution (ODR) platform has been in operation, allowing both consumers and traders to resolve their disputes online, whether those disputes concern domestic or cross-border transactions.
The ODR platform connects directly to the competent Alternative Dispute Resolution (ADR) bodies in each country, which handle the complaints. Each dispute resolution body applies its own rules and procedures. These are usually simpler, faster and less expensive than going to court. The choice of body must, however, be agreed by both contracting parties.
In Greece the competent bodies are:
A) the Independent Authority “Consumer’s Ombudsman”, and
B) the Hellenic Ombudsman for Banking and Investment Services.
The procedure takes place in four stages:
-- Submission of the complaint
-- Agreement on a dispute resolution body
-- Handling of the complaint by the dispute resolution body
-- Outcome and closure of the complaint
The procedure is straightforward, is completed online and covers every EU country. The body must reach a decision within 90 days.
The ODR platform falls within the framework of Directive 2013/11/EC, which was recently transposed into Greek law (by Joint Ministerial Decision 70330/2015) and provides for the online resolution of consumer disputes through the Alternative Dispute Resolution procedure throughout the EU.
